Shipping & Delivery

Here’s what to expect after placing your VillaWear order, from processing to delivery. If you need help along the way, contact support@villawear.com with your order number.

Order Processing

Most orders are processed within 1–3 business days. Processing takes place before shipping.

Estimated Shipping Time

After processing, standard shipping is estimated to take 4–9 business days, depending on your location. This shipping estimate does not include processing time.

Holiday Delays

Higher shipping volumes during holidays may cause deliveries to take longer than estimated. If you have concerns about your order’s progress, please contact us with your order number.

Delivery Claims

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier, but you have not received it; you must contact us within 10 days to file a claim.
VILLAWEAR does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Customs Duties

All duty fee for U.S. orders will be covered by Villawear.com when the package is dispatched. Your package will not be stopped by custom office. If you encounter any customs-related issues, please reach out to us at support@villawear.com.

Shipping Address Accuracy

VILLAWEAR does not issue refunds and takes responsibility for lost, stolen, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

Need Help?

Email support@villawear.com with your order number and a description of your question so we can assist you.